Privacy Policy

Site Privacy Policy

Please Note: This privacy policy was last updated on April 3, 2012 and is subject to future change without notice.

AXCIS Information Network, Inc. (d/b/a TrackMaster) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:, including any mobile, tablet or other application that accesses the website.

By accepting this privacy statement, you consent to our collection, storage, use and disclosure of your personal information as described in this privacy statement. We may amend this privacy statement at any time. If we make a material change to the way in which we collect, use and/or share your personal information, we will post a notice on the above-referenced website and we may also choose to send an email to users who have provided an email address.

We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is used to help identify you and your download history and to gather broad demographic information. We monitor access to the site via IP address for data scrapers and automated access of information on the site. We block IP addresses engaging in these activities.

Our site uses cookies to keep track of your account. We use cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our site, and for other purposes.

Our site's registration form requires users to give us contact information (like their name and e-mail address) and basic demographic information. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the Opt Out Procedures for Mailings section below. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers on an aggregate basis.

When registering at our site, your registration information is also sent to Equibase Company LLC, the parent company of TrackMaster so that your registration information can be used to purchase products and services at their website It will be necessary for you to complete additional registration information at before being able to make purchases at that site. No additional registration information is required to make purchases at Products and services on are covered by a separate set of Terms and Conditions that will be provided for your approval before any purchases can be made. Registration at our web site does not obligate you to make purchases at Any questions concerning the terms and conditions for the web site should be referred to Equibase via the contact information provide via that site.
This site contains links to other sites. TrackMaster is not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's financial information (like their account or credit card numbers). Financial information that is collected is used to bill the user for products and services. Billing is processed on a daily or weekly basis unless you have reached a preferred customer account status, at which point your card will be billed at the end of the month for purchases made during that month. Monthly account billing will continue until the visitor notifies TrackMaster in writing or if the monthly billing process fails, at which time billing for all future purchases will be processed daily or weekly.

Site Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. uses 256-bit encryption for all secure links, which adheres to federal and international guidelines for secure server transactions. We transmit your credit card number to the appropriate credit card company during order processing through an encrypted connection.

Opt Out Procedures

Our site provides users the opportunity to opt-out of receiving communications from TrackMaster and third parties at the point where we request registration information about the visitor.

This site gives users the option for removing their information from our contact database to not receive information about TrackMaster Products and Services as well as promotional emails. In order to complete this request, the User must send a written request via e-mail, from the e-mail address receiving communications to: TrackMaster Mailing List Removal

This site gives users the option to de-activate their Virtual Stable. In order to complete this request, the User can do so or by sending a written request via e-mail, from the e-mail address used for the Virtual Stable, to: De-activate Virtual Stable

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

Greg Robinson
Web Developer and Accounting Manager
TrackMaster, An Equibase Company LLC
2083 Old Middlefield Way; Suite 206
Mountain View, CA, 94043